Metier Consultants are a leading Information and Communications Technology consultancy based in Surrey, established to provide innovative deliverables withing the IT and Telecommunications environment. Our background is telecoms consultancy, delivered across many market sectors and sizes of organisations . This has meant we have had exposure to a very wide range of technical and operational requirements and this allows us to use the breadth of this experience for the benefit of all our customers.
What We Do
Our current specialisation is in CTI (Computer Telephony Integrations) including product development, marketing, pre-sales, installation,user training & support. Our solutions are tailored to deliver the maximum business benefit (by in increasing staff efficiency and enhancing customer service ) and Return on Inevstment (ROI). We believe that CTI technology must be easy to use and deliver clear business benefits.
We can provide live web demo's of our solutions and have a range of additional sales collateral (including flash demo's) to assist in clearly highlighting the features and benefits of good CTI solutions - (see Products)
Our core activity is as a Technical Development Partner for Oak Telecom supporting bespoke and new cti database integrations in addition to certain key target vertical markets (Doctors, Recuitmentment, Schools) where our additional solutions provide an enhanced offering tailored to those sectors.
Supported Telephone Systems
Our solutions utiilise Oak's middleware (3rd party CTI) that works compatible with over 30 supported phone systems *(see listing below) including: Asterisk, Ascom, Avaya, Cisco, LG, Inter-Tel, Mitel, NEC, Nortel, Panasonic, Samsung, Splicecom Siemens, Toshiba.
*Supported telephone systems include Asterisk free pbx and variants, Ascom Ascotel Aastra,, Avaya IP Office, Avaya ACM/AES,Cisco Call manager and Unified Communicatior, LG LDK, IPECS, Intertel Axxess, Mitel 3300, NEC SV8100&8300 Notel BCM50, BCM200, BCM400, BCM450, Panasonic KXTD (version 6), KXTDA15, KXTDA30, KXTDA100,KXTDA 200, Panasonic KXTDE100, KXTDE200,Panasonic NCP, Samsung DCS, Samsung Officeserv, Splicecom Maximiser, Siemens HiCom, Siemens HiPath, Toshiba Strata CTX & CIX - please call if you system is not listed